Help Centre

Find answers, troubleshooting tips, and guides for Oryva.

Getting Started

Oryva is an AI-powered digital wellness platform that helps you build healthier digital habits through intelligent focus tools, personalized insights, and recovery tracking.

Create your account, complete the onboarding questions, choose your goals, and start your first Focus Session to begin your recovery journey.

Navigate to the Focus section, choose your preferred duration, select distracting apps to block, and start your session.

Update your goals, notification preferences, blocked apps, reminders, and wellness settings from your profile.

Core Features & AI Mechanics

Oryva analyzes your habits and provides personalized recommendations, recovery insights, and focus strategies while protecting your privacy.

Selected distracting apps are temporarily blocked during Focus Sessions to help you stay productive without interruptions.

Dedicated distraction-free sessions that help improve concentration, build consistency, and strengthen healthy habits.

Your virtual plant grows as you complete focus sessions and maintain healthy digital habits, visually representing your recovery progress.

Complete small wellness tasks every day to earn rewards, maintain your streak, and strengthen your routine.

Insights are generated from your focus sessions, app usage, streaks, recovery trends, and productivity patterns.

Each completed day contributes to your streak. Missing sessions may reset or reduce your progress depending on your settings.

Progress is measured using Recovery Score, Focus Time, Streaks, Milestones, and overall consistency.

Account & Security

Open Profile ? Edit Profile to update your personal information and preferences.

Go to Account Settings ? Security ? Change Password and follow the verification steps.

Navigate to Privacy & Security ? Delete Account. This action permanently removes your account and data.

Open Notification Settings to customize reminders, daily goals, motivational messages, and alerts.

Billing & Subscriptions

Premium unlocks advanced analytics, unlimited focus sessions, exclusive challenges, enhanced AI insights, and additional customization options.

Visit Membership in your Profile and choose the subscription plan that best fits your needs.

You can cancel anytime from Membership settings. Premium benefits remain active until the end of your billing period.

Refund eligibility depends on your platform's billing policies and applicable regional regulations.

Privacy & Data

Yes. Your information is encrypted and securely stored. We never sell your personal data.

Only the information necessary to provide personalized wellness insights, app functionality, and account management.

Yes. You can request or download your data from Privacy & Security settings.

Deleting your account permanently removes all associated data from our systems, subject to applicable legal requirements.

Technical Troubleshooting

Ensure the required permissions are enabled and Oryva has unrestricted background access.

Check your internet connection, permissions, and app updates before trying again.

Verify notification permissions and battery optimization settings on your device.

Make sure you're signed into the correct account and have an active internet connection.

Reset your password or contact support if you're still unable to access your account.

Feedback & Contact

Reach out to our support team for personalized assistance.

Help us improve Oryva by reporting bugs or unexpected behavior.

Share ideas for new features you'd like to see in future updates.

Contact us for collaboration, partnerships, or enterprise opportunities.

No results found

We couldn't find any questions matching your search. Try different keywords.